Return and Refund Policy

At Track&Finders, operated by META GLOBAL SOLUTIONS LLC, we want you to be satisfied with your purchase.

You may request a return within 100 days of receiving your order. To be eligible, the product must be unused, in its original condition, and returned with its original packaging and accessories.

To start a return, contact us at support@trackandfinders.com with your order number and the reason for the request. Do not send products back before receiving return instructions from our support team.

Customers are responsible for return shipping costs unless the item was received damaged, defective, or different from the product ordered.

Once the returned product is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. The time required for the refund to appear may depend on the customer’s bank or payment provider.

Original shipping charges are non-refundable unless the return is caused by an error on our part.

If your order arrives damaged or defective, contact us at support@trackandfinders.com as soon as possible and include photographs of the product and packaging.

Items returned without prior authorization, used products, damaged products caused by improper handling, and products missing original components may not qualify for a refund.

This policy does not limit any rights granted to consumers under applicable law.

For questions about returns or refunds, contact support@trackandfinders.com.