Travel Essentials Set
Travel Essentials Set
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Product details
Product details
Passport, carry-on, checked bag — and the
charger that keeps all three topped up. Walk to the
gate already one step ahead, and be the calmest
person at baggage claim.
Shipping & delivery
Shipping Policy
This Shipping Policy explains how META GLOBAL SOLUTIONS LLC, doing business as Track&Finders, handles orders placed through trackandfinders.com.
Order Preparation
Orders are prepared for shipment after payment has been confirmed and the order information has been reviewed.
We do not guarantee a specific processing period or delivery date. Preparation and delivery may vary depending on the order, destination, carrier capacity, customs procedures, and other circumstances outside our control.
Shipping Destinations
Available shipping destinations and shipping options are shown at checkout. If a destination is not available at checkout, we may be unable to ship there.
Delivery Information
Customers must provide a complete and accurate shipping address. Track&Finders is not responsible for delays, failed delivery, or additional charges caused by incorrect or incomplete address information.
Once an order is transferred to the carrier, delivery is controlled by the carrier and may be affected by weather, customs, public events, address issues, service interruptions, or other external circumstances.
Customs, Duties, and Taxes
International orders may be subject to customs duties, import taxes, brokerage fees, or other charges imposed by the destination country. Unless otherwise stated at checkout, these charges are the customer’s responsibility.
Lost, Damaged, or Missing Orders
If an order appears to be lost, damaged, or missing, contact support@trackandfinders.com with your order number and delivery details. We may request photographs, carrier information, or other documentation to investigate the issue.
Contact
For shipping questions, contact:
META GLOBAL SOLUTIONS LLC
Track&Finders
support@trackandfinders.com
Returns & exchanges
Return and Refund Policy
At Track&Finders, operated by META GLOBAL SOLUTIONS LLC, we want you to be satisfied with your purchase.
You may request a return within 100 days of receiving your order. To be eligible, the product must be unused, in its original condition, and returned with its original packaging and accessories.
To start a return, contact us at support@trackandfinders.com with your order number and the reason for the request. Do not send products back before receiving return instructions from our support team.
Customers are responsible for return shipping costs unless the item was received damaged, defective, or different from the product ordered.
Once the returned product is received and inspected, we will notify you whether the refund has been approved. Approved refunds will be issued to the original payment method. The time required for the refund to appear may depend on the customer’s bank or payment provider.
Original shipping charges are non-refundable unless the return is caused by an error on our part.
If your order arrives damaged or defective, contact us at support@trackandfinders.com as soon as possible and include photographs of the product and packaging.
Items returned without prior authorization, used products, damaged products caused by improper handling, and products missing original components may not qualify for a refund.
This policy does not limit any rights granted to consumers under applicable law.
For questions about returns or refunds, contact support@trackandfinders.com.
